A note from Zagster about the COVID-19 Emergency:

We at Zagster are taking precautions to ensure that we are keeping you safe in the midst of the COVID-19 outbreak. At this time, we have made the difficult decision to suspend all rentals.

We understand that many of you use Zagster for essential functions like commuting to work or getting to stores for supplies, so this was not an easy decision to make. However, at this time we have decided that it is necessary to prioritize the safety of our maintenance staff and other riders.

We have created a FAQ page to help answer any immediate questions you may have.

We wish the best for you, our riders, in this uncertain time and hope that you stay safe and healthy.

The Zagster Team

Bike Share Systems in our Service Area

Bikeshare by RIDE Solutions | ROAM New River Valley | Danville Rides

Bikeshare by RIDE Solutions

Take your commute outside with Bikeshare by RIDE Solutions.  Powered by Zagster, our growing bikeshare network makes it easy for you to get where you're going by on two wheels.

Find a station

For more information on bike-share station locations, please visit zagster.com/RIDESolutions

  • Bikesharing allows you to check out a bike from stations all across the Roanoke Valley, ride as long as you want, and return the bike to a same or different station.
  • Accessing bikeshare is easy - simple download the free Zagster app from the App Store or Google Play.  Select a membership plan or hourly plan, and follow the instructions to unlock your bike and start riding.
  • Visit support.zagster.com for complete instructions and an F.A.Q.

There are two ways to access your bike: through an annual membership or an hourly rate.

  • An annual membership is $40 a year and provides unlimited, 1 hour, station to station trips.  Additional hours run $3 per hour.
  • RIDE Solutions offers a $30 a year student rate to qualifying educational institutions.
  • Hourly renters can access the bikes for $3/hour.
  • Bikeshare sponsors have access to special promotional membership rates.  If your employer or residential property manager is a sponsor, please check to see if you have special member benefits.
  • Check your payment options in-app for specifics.

Bikeshare by RIDE Solutions provides bike-level and station-level sponsorship opportunities.  Station-level sponsors receive priority station location and access to exclusive membership rates.  For information about becoming a sponsor, contact Jeremy Holmes at jholmes@rvarc.org or 1-866-424-3334.

If you encounter service problems with stations or bicycles, contact Zagster directly by calling 202-999-3924,or visiting support.zagster.com.

How To Videos